Service Updates

Wellington CBD

16-Nov-2016 10:00 a.m. - Minal Gulabdas
Wellington CBD remains a challenge with several streets still closed to vehicles and foot traffic. Two major buildings in Molesworth and Featherston Streets are considered close to collapse. Numerous other buildings are still under inspection and access is denied. Civil Defence has given an undertaking that they will have a clearly picture of what areas the public will have to by tomorrow so at this stage we have only a limited service offer to the CDB.

Westfield Queensgate remains closed until further notice.

SH1 North and South is down to one lane in places after yesterday’s flooding so access up the Kapiti coast is still limited and dayrun services to these areas is currently under consideration and may be withdrawn again today.

Masterton is open and dayrun services will operate as normal.

Road service linehaul delays into and out of the South Island will continue until further notice as we work with diversions that necessitate alternate routes from SH1 between Christchurch and Picton.

Ferry services are running but with reduced services and capacity until the Aratere comes back in to service and the berths in Wellington and Picton are repaired.

Airfreight volumes have substantially increased necessitating additional flights and delaying some services which result in later than normal delivery times for some regions.

It is important to note that Freightways have geared up across the business to manage the day to day challenges whilst making sure Health and Safety is paramount. This includes adding additional drivers to maintain compliance with driving hours and standby resource for when access to Kaikoura is made available.

Update on courier services to earthquake-impacted regions

15-Nov-2016 01:45 p.m. - Minal Gulabdas
Wellington's CBD is still an issue with Featherston Street and surrounding streets closed to vehicles and foot traffic today Tuesday 15 Nov.

So there will be no deliveries there, and there are buildings throughout the CBD that have yet to been assessed and cleared, and others that are reported to be not habitable at all.

The major shopping malls of North City, Porirua and Westfield Queensgate Lower Hutt remain closed until further notice.

As if this weren't enough for Wellingtonians to be dealing with, the stormy weather has created additional problems, with flooding in parts of the capital and up the Kapiti Coast causing access issues. We will not be sending day runs north of Wellington city to the Kapiti Coast or to Masterton today.

Inter-island ferries are operating but on a reduced service due to the berthing options at both Picton and Wellington. Some inter-island road freight travelling north to south is currently on the water and will travel down the West Coast of the South Island via Greymouth and Arthur's Pass to Christchurch, adding several hours to linehaul timings. Freight from the North Island for the lower half of the South Island may take an extra 1 to 2 days to be delivered.

Kaikoura continues to be completely cut off so we cannot deliver any freight in this area. For customers sending freight to Kaikoura and parts of North Canterbury where infrastructure has been damaged, we ask that they hold on to it until further notice, as we are unable to process it and it will be returned to them.

Cheviot is now open to road transport and we are able to deliver to this area via Christchurch (normally this freight is delivered by, and transits via Kaikoura).

There are linehaul (and therefore delivery) delays into both Nelson and Blenheim as the trucks have to go the long way around through SH7 (the Lewis Pass road), where there is earthquake damage.

There is also flooding in both Nelson and Marlborough (including Kaikoura) due to the severe weather overnight which will also mean further delays. There will be no dayruns operating out of Nelson to Blenheim and Takaka. The highway between Picton and Blenheim is now open so normal service has been resumed between those two centres.

Christchurch and mid-Canterbury are operating as usual (apart from the delays in delivery of freight from the North Island), although delays are to be expected in to the Hanmer Springs, Culverden and Waiau areas.

Anyone needing to send freight urgently between the islands are recommended to use the overnight airfreight option, but as we explained yesterday, this will be at normal airfreight rates, as we do not have the capacity to be flying the large volumes of freight that normally transit by road.

While we are doing everything we can to provide a 'business as usual' operation, we will continue to face challenges in both directions as road closures, damaged infrastructure and limited options are making linehaul difficult.


Any customers who have urgent 'must go' inter-island freight are advised that airfreight remains available, but because of limited capacity, this will remain at airfreight rates.

For further information or enquiry, please contact your account manager at Post Haste Couriers, Castle Parcels, NOW Couriers, and New Zealand Couriers.

Rest assured that we will be doing our best to keep you informed of these fast-moving developments, and we will bring you updates via email and your courier brand's website.

7.5 Magnitude earthquake

14-Nov-2016 01:14 p.m. - Minal Gulabdas
Please be aware that there will be delays all over the country as a result of the 7.5 magnitude earthquake that shook much of the country overnight and caused damage in Wellington and parts of the South Island's East Coast. You can also read more about delays and damage by following the two links below;

Stuff Updates

NZTA Updates

Both Cook Strait ferry operators have cancelled all sailings today as a safety measure until the port facilities at both Wellington and Picton can be assessed by engineers.

State Highway 1 from Blenheim through to Kaikoura has been closed with extensive damage reported.

KiwiRail report that the rail network south of Picton is also closed due to damage caused by the earthquake. Many of the routes in the area remain closed pending inspection by engineers.

As a result, most businesses in Wellington have either closed or are not accepting deliveries until access is restored and their sites have been deemed safe to enter.

The disruption to the Cook Strait ferry schedules will cause significant delays to interisland transport and the closure of roads in the South has meant that some of our vehicles cannot make their destination at the scheduled times. Please therefore expect significant delays over the next 48 hours until roads reopen and the Cook Strait ferry operators advise their alternate schedules.

We appreciate your patience whilst the transport / couriers companies are doing their best to limit delays.