Service Updates

NZ Post Delivery Updates

18-Jan-2021 09:03 AM - Rowan
The spread of COVID-19 globally has led to reduced airfreight capacity and more recently, stricter lockdown restrictions within certain countries, causing delays to parcels coming in and out of New Zealand. We expect delays to continue for some time.

Please see more detail for impacted countries below.


Holiday Hours

06-Jan-2021 09:14 AM - Minal Gulabdas
GoSweetSpot will be closed after 1pm on Thursday 24th of December and re-open on Monday the 11th of January 2021.
 
We will still have limited customer service between 9am and 3pm on non-stat days.
 
Please note, during this period there will be no:
 
- Supplies sent out
- New accounts opened
- Change of addresses processed

All our partner courier and transport providers are now operating normal hours.  

Auckland Road Closures with Christmas Cup Yachting Regatta

16-Dec-2020 02:22 PM - Rowan

We have been advised by Auckland Transport that from as early as Monday December 14th , there will be road closures around the Auckland waterfront areas for the upcoming pre-America’s Cup Christmas Cup Yachting Regatta.

The road closures will impact all vehicles, including all courier and service vehicles, from between 7.00am and 11.00am each morning that the regatta is held which will severely restrict our service capability in these areas. The coverage areas effected are detailed below and will have particular impact on our ability to service restaurants and cafes with food and alcohol deliveries in these areas.

Couriers will do what they can to mitigate any delays but we recommend to any of our customers, that will potentially be impacted by this, that they will have organised alternative arrangements to ensure essential items are delivered or they can receive the freight well in advance of the closures, so they can effect delivery without delay.

We respectfully ask for your patience at this time as these closures are entirely out of our control.

World Series Christmas Cup Regatta in Wynyard Quarter - Thursday 17 to Sunday 20 December 2020

Location:

Wynyard Quarter.

Event time:

3pm to 6pm.

Roads closed:

7am to 11 pm: Halsey Street, Jellicoe Street, Daldy Street.
11am to 11 pm: Pakenham Street West, Brigham Street.

Parking restrictions:

Midnight Thursday 17 December to Midnight Monday 21 December:
Halsey Street, Jellicoe Street, DaldyStreet, Madden Street, Pakenham Street West, Beaumont Street, Hammer Street.

World Series Christmas Cup Regatta in Devonport - Thursday 17 to Sunday 20 December 2020

Location:

Devon port.

Event time:

3pm to 6pm.

Roads closed:

3pm to 6pm: King Edward Parade, Cheltenham Road.

Parking restrictions:

12pm to 6pm: King Edward Parade, Cheltenham Road, Jubilee Avenue, Takarunga Road, Macky Avenue.


Auckland Road Closures with Christmas Cup Yachting Regatta - 9.00am Monday December 7th

08-Dec-2020 12:47 PM - Rowan

We have been advised by Auckland Transport that from as early as Monday December 14th , there will be road closures around the Auckland waterfront areas for the upcoming pre-America’s Cup Christmas Cup Yachting Regatta.

The road closures will impact all vehicles, including all courier and service vehicles, from between 7.00am and 11.00am each morning that the regatta is held which will severely restrict our service capability in these areas. The coverage areas effected are detailed below and will have particular impact on our ability to service restaurants and cafes with food and alcohol deliveries in these areas.

We will do what we can to mitigate any delays but we recommend to any of our customers, that will potentially be impacted by this, that they will have organised alternative arrangements to ensure essential items are delivered or we receive the freight well in advance of the closures, so we can effect delivery without delay.

We respectfully ask for your patience at this time as these closures are entirely out of our control.

Sincere thanks from the team at Post Haste Couriers / Castle Parcels / NOW Couriers




Severe Flooding Hawkes Bay Region - Tuesday 10th November 2020

10-Nov-2020 02:03 PM - Rowan
**Message from our courier partners**

Due to severe flooding in the Hawkes Bay region our normal services will be seriously effected. Flooding in the Napier Branch for Post Haste Couriers has hindered our ability to deconsolidate overnight freight, and this may take sometime to complete. 

Weather conditions are such that parts of the region will be difficult, if not impossible, to service during the day so delays will be inevitable.

Please be aware that it may be sometime before normal service standards can be resumed as further heavy rain is forecast for later in the day.

We will be doing all we can to mitigate delays, but please be patient while we work through the current challenges that we are facing in the area.