Service Updates

Alert Level 4 for all of New Zealand

18-Aug-2021 09:12 AM - Rowan
Wednesday August 18th 12.00am

New Zealand is now under the restrictions of Alert Level Four. Couriers will do their upmost to keep essential items moving to where they are needed.

Please do not send items to any address that is not open to receive courier packages. Couriers are not able to hold items, and if it is not possible to make a delivery, the item may well be returned to sender (at sender’s cost). 

Where possible please use online tracking to check on the status of your item - Alert Level Four restrictions, mean Customer Services teams are under pressure, please only contact Customer Service with critical queries.

Cancelled Ferry Sailings 08/08/21

09-Aug-2021 11:16 AM - Rowan
**UPDATE** - 1.00pm 09/08/2012

Conditions on the Cook Strait have eased back so sailings will recommence this afternoon. The ferries have brought their scheduled sailings forward 1 hour to help ease the congestion at the ports.

There are still a number of roads closed due to snow and ice.

Current Road Closures

  • SH1 Rangipo to Waiouru (Desert Road)
  • SH7 Lewis Pass (Hanmer turner to Springs Junction)
  • SH73 Arthurs Pass to Otira
  • SH73 Springfield to Castle Hill
Please note this may cause a delay to consignments travelling through these areas.


Cancelled Ferry Sailings - 9.00am 08/08/21

Conditions on the Cook Strait are tracking as forecasted, with wave heights reaching over 5m and both ports experiencing strong winds.
This weather is predicted to last for at least the next 24 hours, therefore all sailings from 1.30pm today (8th) until 8.30am tomorrow (9th) morning have been cancelled.

We will receive an update tomorrow morning as to when they will recommence sailings. We will keep you updated as we receive further information.

Please note these cancelled sailings and the backlog caused will cause a delay on some consignments.

Winter Storm – Network Update

01-Jul-2021 01:23 PM - Rowan
The polar blast felt by most of the country has had a significant impact on deliveries. With conditions starting to ease, our road and air networks are now operating to their normal schedules. 

Many items are now starting to move freely, but the backlog is extensive. Delivery timings may be delayed – further information is outlined below.

Transport Updates:

  • Interislander ferry services have recommenced (albeit on a reduced schedule).
  • Due to the cancellation of ferry services (over the past few days), the backlog of Economy items is significant.
  • These items will be incurring delivery delays up to 2-3 days until the backlog is cleared, which is expected to take the remainder of this week and weekend.
  • The total delivery window for these items lodged between Mon-Wed this week will be 4-6 Days.
  • There are currently no delays to Express services

Weather Disruptions - Tuesday June 29th 9.00am

29-Jun-2021 09:08 AM - Rowan

Severe weather conditions are moving up the South Island and will have potential consequences to the movement and delivery of freight between the North and South Islands over the next 48-72 hours.

Inter Islander Ferry Line have already informed us that due to forecasted Southerly Gales and predicted heavy swells in Cook Strait all ferry sailings on Tuesday 29th June have been cancelled. At this stage they also predict that ferry sailings on Wednesday 30th June will also be cancelled but will advise us of their schedules as the weather conditions alter or improve.

We apologise for the disruption this will cause to the movement of freight between islands but will do all we can to mitigate delays once sailings return to normal.

Thanks you for your patience as we work through the challenges that lie ahead.


Potential Inter Islander Ferry Delays

15-Jun-2021 11:18 AM - Rowan
Below is the latest update with regard to the InterIslander ferries as this does look to be an ongoing issue and may be with us for some weeks to come. We (Post Haste and Castle Parcels) are attempting to find space on Bluebridge for this period but so are all other transport companies! I will keep you posted as more information is available but in essence there will be delays between the islands for some weeks in front of us:

Potential Inter Islander Ferry Delays
Tuesday 15th June

InterIslander Ferry Line has alerted us to an issue that will cause potential delays to all ferry sailings across Cook Straight for some time.

The ferry Aratere has had a major issue which will take it out of service for up to four weeks. The ferry Kaitaki has been out of service on routine maintenance for several weeks already which had resulted in rescheduling of all sailings to keep up with demands. The removal of the Aratere from service has dictated that the Kaitaki be brought back into service prior to completion of its maintenance work, however there will still be significant gaps in the sailing times which will have a flow on effect for the movement of trucks both north and south bound. 

We envisage that this will cause ongoing delays to our road linehaul network between the islands during this period and could add an additional 1-2 days to our standard delivery schedule. We will of course do all we can to mitigate any delays but please be considerate when enquiring about late deliveries as it will more than likely be as a result of the rescheduling of the Interislander Ferry sailings.