Service Updates

Severe Weather Disruptions

11-Apr-2018 11:03 a.m. - Rowan Brady
With severe weather effecting most parts of the country overnight there will be delivery delays to most sectors of New Zealand especially North Island.

Christchurch airport was closed for a significant period overnight due to high winds and most of our airfreight was badly affected as the flight delays missed all road Linehaul connections and only a minimal amount of that freight will be in place today, restricted to main centres in all likelihood.

Inter Islander Line cancelled ferry sailings from Tuesday afternoon and as yet these have still not recommenced. This will see all inter island road freight through the network delayed into both North and South Islands by at least a day if not longer which is entirely dependent on ferry sailings resuming later today.

Snow closed the Desert Road overnight and as such all Linehaul movements had to be routed through National Park both north and south which will delay inbound arrival times between upper and lower North Island Branches. Delays into all North Island branches will be inevitable.

Thank you for your understanding as we work through the challenges that the weather has presented us, your patience is appreciated.

Holiday Hours

26-Dec-2017 10:51 a.m. - Minal Gulabdas
GoSweetSpot Hours

Our team are away from 25th December, returning on Monday the 8th of January.

Whilst no-one will be in the office, our support email will be checked on a regular basis and on-call phone diverts will be available from our switchboard.

Couriers and Transport Network

All courier & transport companies will be operating normal hours, except on statutory holidays when all branches and drivers will not be working.
 
Monday - 25th December  – CLOSED
Tuesday - 26th December - CLOSED
Wednesday - 27th December - Operations resume as normal
Monday – 1st January – CLOSED
Tuesday - 2nd January - CLOSED
Wednesday – 3rd January - Operations resume as normal 
 
Best Wishes for Christmas and the New Year
From Everyone at GoSweetSpot.

NZ Post - Christmas and Peak Season

11-Dec-2017 02:36 p.m. - Don Zhang
Please see the following link to find out when you need to send your parcels by to ensure delivery by Christmas.


OMNI Parcel USA - Christmas and Peak Season

08-Dec-2017 02:30 p.m. - Don Zhang

The below message is from First Global Logistics regarding orders for the USA on the OMNI Parcel service.

As we are in the busy season with Christmas right around the corner, for any shipments requiring delivery prior to Christmas, we recommend that First Global receive your parcels by the 08th December, so that you allow enough time especially in the busy season for the parcels to get through the US delivery network.

 

We will do our best to get the orders to your customers on time, but there are no guarantees that they will arrive in time for Christmas if dispatched after this date.

 

Any delayed cargo will be prioritised on subsequent flights, but this can have a flow-on effect with other cargo being delayed as a result.

 

If you have any time-critical or urgent shipments around this time, please contact us ASAP to discuss options.


Friday - Inter Island ferries resume service / North Island expect delays

14-Jul-2017 10:31 a.m. - Minal Gulabdas
Inter Island ferries have begun sailing this morning at 6.00am however there is a huge backlog of vehicles and only those pre-booked will be moved until all freight vehicles are cleared.

Some trucks sitting on wharves in Wellington and Picton over the last few days will move first.  Do still expect some backlogs.

Road closures throughout the North Island overnight have delayed line haul vehicles in to most central and lower North Island destinations which will result in delivery delays to most of these areas.

You can now resume handing over inter-island freight to the drivers.