SH2 Waioeka Gorge Closure
We have been advised that SH2 Waioeka Gorge will be closed at nights from 19th June to late September 2023. All freight for Gisborne will be moved via Napier and then up to Gisborne via Wairoa. This affects freight from Auckland and Upper North Island.
There may be delays in overnight deliveries during this period. The road from Napier to Gisborne via Wairoa is still very fragile.
Thank you for your understanding.
Network Disruption 9th May 2023
There are several weather warnings across the country for today and tonight. Depending on the level of rain received, there may be network disruptions into Far North / Whangarei / Coromandel / Bay of Plenty / Nelson / Marlborough and the West Coast. The snow warning may also affect access to Central North Otago and Queenstown.
UPDATE: 3:30PM
Due to current conditions, Whangarei and far up North have been closed off. Couriers are not expecting to get freight out of there at all tonight nor send inbound overnight.
Services in Warkworth and Silverdale have ceased due to flooding. Other parts of Auckland are also affected due to not being safe to access.
Traffic in Auckland is severely congested due to road closures caused by flooding from blocked drains. This is going to compromise the ability to get couriers into the depots tonight and will most likely delay the outbound road freight and connections to the Airport for Air freight. There is more heavy rain forecasted between 5-7pm.
There will no doubt be delays in the network tonight ex-Auckland on both road and Air adding to delivery delays tomorrow.
Please bear this in mind when sending cold chain or time-sensitive freight to areas vulnerable to flooding / delays (or if the transit routes pass through vulnerable areas). Stay safe.
Wairoa Services Disruption 19/04/2023
There will be a road closure between Gisborne and Wairoa, which will impact our services to Wairoa. The New Zealand Transport Agency (NZTA) has advised that the road will be closed from 8am Wednesday the 19th April until 8am Friday the 21st of April.. This closure will prevent any access to Wairoa during this period.
As a result, there will be no services to Wairoa on Wednesday, April 19th or Thursday, April 20th. Our services will resume on Thursday, March 30th once the road is reopened.
We kindly request that you refrain from sending any cold chain or time-sensitive freight during this timeframe. Additionally, please be aware that there will be delays following this closure as the Wairoa courier deals with the backlog.
If you have already sent any freight to Wairoa during this period, please note that it will be held at Gisborne until Thursday, March 30th.
We apologize for any inconvenience this may cause and appreciate your understanding in this matter.
NZ Post’s Update on Perishables during Cyclone Gabrielle
Cyclone Gabrielle continues to bring adverse weather conditions to the Upper North Island, causing delays for parcel and mail deliveries in and out of these areas.
We have prioritised as many priority and perishable items as possible and implemented contingency plans using alternative road routes where possible. However, many perishable items will still be delayed, as the air network has been cancelled overnight, and we are unable to transport and carry out deliveries to impacted areas.
We are asking that customers do not send Perishable items in or out of the following areas:
Northland
Auckland
Coromandel
Bay of Plenty
Gisborne
Between the North and South Islands
We will notify you when usual perishable sending resumes in these areas.
Please be advised that the delivery of perishable items may be impacted for a number of days, depending on weather and road network conditions. We are continually implementing contingency plans, to ensure parcels reach their destinations as safely and quickly as possible.
Find the latest updates on our Domestic Delivery updates page, and locate parcels through our online parcel tracking.
Please help us to keep our Customer Contact Centre for business critical enquiries only.
Thank you for your support and patience as we work through this together.
Service Update: Weather Conditions
Current weather conditions in certain areas are causing delays, please be mindful of below (especially if you are sending cold chain or time sensitive products).
1) Whangamata and Whitianga are problem areas at present and it is not safe for many couriers to operate. There will be no further freight in or out until the weather moderates.
2) The Far North is also becoming marginal. There are multiple slips and trees down. It is possible that both inbound and outbound freight from Whangarei, Bay Of Islands & Katikati may not be able to be move if conditions continue to deteriorate.
Please See the Announcement From NZ Post Below
Hi there,
Unfortunately, last night (Tuesday) a significant disruption to our aircraft fleet reduced our operating schedule to a single aircraft, between the North & South Islands.
We have already taken steps to divert items to alternative transport routes to get them to their destinations as quickly as possible:
- Including alternative air transport where possible for time-critical items
- And alternative road routes for the majority of courier items
We are working as quickly as possible with our airline partner to reinstate at least one aircraft tonight in order to operate a 2 aircraft network.
However, the nature of this disruption, combined with the significant number of items in the network as a result of Black Friday and Cyber Monday retail events, mean it may take the rest of this week to clear the delayed parcels.
Please only call our Customer Contact Centre for business critical enquiries and continue to check our Domestic Delivery.
Thank you for your support and patience as we work through this together.
Thanks,
The Team at NZ Post
Christmas & Peak Season Delivery
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NZ Post International
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Australia
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Asia, South Pacific, North America
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Rest of the world
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Economy
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Wednesday 23 November
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Friday 18 November
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Monday 14 November
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Courier
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Friday 2 December
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Monday 28 November
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Wednesday 23 November
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First Global Mail
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Australia Metro
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Australia Outer
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USA
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Economy
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Wednesday 7 December
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Friday 2 December
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Monday 28 November
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Express
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Monday 12 December
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Wednesday 7 December
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Monday 28 November
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Please get in touch with us right away to discuss options if you have any shipments that are urgent or time-sensitive.
NZ Post: Disruption to air transport network this week (22/08/22)
Please see the below notice from NZ Post regarding disruptions to the courier network:
Unfortunately, an unforeseen issue caused a major disruption to our aircraft fleet on Monday that reduced our operating schedule to a single aircraft.
We are working as quickly as possible with our airline partner to reinstate our full air freight capacity and expect this work to be completed in the next few days.
We have already taken steps to divert items to alternative transport routes to get them to their destinations as quickly as possible, including;
- Alternative air transport via Air New Zealand where space allows for time-critical items
- And alternative road routes for the majority of courier items
However, the nature of this disruption means that it is likely to cause some delivery delays to courier items moving between the North and South Island over the remainder of the week.
Our contingency plans are also taking into account notice received yesterday of unplanned maintenance to one of the Interislander ferries, as well as road closures that remain in place following the severe weather over the last few weeks.
We are working hard to ensure parcels reach their destinations as quickly as possible and will continue to update our Domestic Delivery page online with our latest delivery timeframes. Please only call our Customer Contact Centre for business critical enquiries – for everything else check out our online tools including parcel tracking. Thank you for your support and patience as we work through this together.
