Service Updates

Alert Level 4 for all of New Zealand

18-Aug-2021 09:12 AM - Rowan
Wednesday August 18th 12.00am

New Zealand is now under the restrictions of Alert Level Four. Couriers will do their upmost to keep essential items moving to where they are needed.

Please do not send items to any address that is not open to receive courier packages. Couriers are not able to hold items, and if it is not possible to make a delivery, the item may well be returned to sender (at sender’s cost). 

Where possible please use online tracking to check on the status of your item - Alert Level Four restrictions, mean Customer Services teams are under pressure, please only contact Customer Service with critical queries.