Service Updates

Holiday Hours 2018

05-Nov-2018 01:18 p.m. - Jemma


 GoSweetSpot Hours

Our team is away from 24th December, returning on Monday the 7th of January.

Whilst no-one will be in the office, our support email will be checked on a regular basis and on-call phone diverts will be available from our switchboard.

 

Domestic Couriers

During the Christmas and New Year period, Post Haste, Castle Parcel, Now Couriers and New Zealand Couriers will be closed on statutory holidays only:
            25th to 26th December
            1st January to 2nd January

The suggested dates of close off to ensure delivery pre-Christmas are as follows:

Auckland Metro Thursday 20th December

North Island Wednesday 19th December

South Island Tuesday 18th December

These are a day earlier than we would normally suggest but with Christmas on Tuesday we are expecting a lot of businesses will close on the Monday and there will be a large number of residential deliveries the week prior.


International Couriers

 

First Global Logistics

During the Christmas and New Year period, First Global Logistics will be closed on statutory holidays only:
            25th to 26th December (inclusive)
            1st January to 2nd January (inclusive)
 
Please note the following information regarding collections during this period:
 
            Monday 24th December and Monday 31st December      
            Collections will be done on an ‘as-requested’ basis between 10am & 1pm. 
            You will need to book your collection no later than 9am on this day.
 
         
   Thursday 27th December                              Thursday 3rd January
            Friday 28th December                                    Friday 4th January
            Collections will be done on an ‘as-requested’ basis between 11am & 2pm. 
            You will need to book your collection no later than 10am on these days.
 

All orders collected will be dispatched the same day, however, please allow for possible delays due to peak season.

For any shipments requiring delivery prior to Christmas, we recommend that we receive your parcels by:

Express to Australia:

 Sydney / Melbourne / Brisbane metro areas:             dispatch by 14th December  

Rest of Australia:                                                               dispatch by 12th December

Economy to Australia:

 Sydney / Melbourne / Brisbane metro areas:             dispatch by 11th December  

Rest of Australia:                                                               dispatch by 8th December

All of USA:                                                                          dispatch by 7th December

 

 If you have any time-critical or urgent shipments around this time, please contact us ASAP to discuss options.