Service Updates

Removal of ERS

01-Nov-2018 02:09 p.m. - Jemma
Firstly we would like to say a big thank you to all our customers who have continued to support us through this disruption.
 
From the 1st November 2018, the service disruption charge associated with the Kaikoura earthquakes and affected road closures will be eliminated for these courier providers:
* Post Haste
* Castle Parcels
* New Zealand Couriers. 

The Temporary Service Continuity Surcharge is 0.00% from November onwards. This is due to the Kaikoura Section of SH1 now available for use by heavy vehicles 24/7.
 
We would also like to thank our partners for having worked tirelessly to ensure a great service to the South Island throughout this time.
 
If you have any questions regarding this please feel free to contact our Support Team on 09 600 52 50 or contact your Account Manager.