• How do I open an account?

    Please fill out this form and we will contact you to discuss your requirements.

  • Are there any minimum requirements for how many parcels I need to send?

    We support businesses that are expecting to send an average of at least 5 parcels a week to utilise the GoSweetSpot system. If your current volume is below this threshold but expect growth with your business in the foreseeable future, please get in touch with us anyway - we may be able to accommodate your needs.

  • Do I need to use all of the GoSweetSpot Partners?

    No, you can utilise just one of them, or as many as you like.  Once we review your requirements, we will make recommendations tailored to your individual needs.

  • Who collects my parcels?

    The individual carriers will collect these.

  • Do I need to set-up an account with your carriers?

    No, we at GoSweetSpot take care of all that.

  • How am I invoiced?

    1. Regardless of how many different carriers you use during the month, you'll only receive one invoice from GoSweetSpot.
    2. The Terms of Credit at GoSweetSpot are strictly 20th of the month.

  • What are the costs?

    1. No ongoing monthly fee. You only pay for the freight that you use.

    2. If you don't have a compatible printer, an initial investment in a thermal printer may be required.